The Business Analyst (BA) collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.Join our Business Analyst team to help us improve the lives of our customers. If the description below sounds like you, we'd love to learn more and find out if we can work together.
Key Areas of focus include:
- Understanding, gathering and analysing the client's requirements (business and technical), pain points & road-map.
- Collaborating with the client to white-board a compelling solution concept. Once both sides reach mutual concurrence, translate the solution concept into an executable SOW (statement of work)
- Positioning compelling innovative solutions to address the client's areas of concern. It's the BA’s responsibility as a trusted advisor to ensure the solution has the right support within his / her organization. Example: If the client is interested in a hybrid cloud but the solution provider is not sure if they will continue to leverage the underlying technologies for the hybrid cloud then the PS must highlight the options with pros and cons.
- Effectively assisting the Sales Lead in driving sales process, proposals, request for proposal (RFP), proof of concept and solution alliances (when and as needed).