Experience in Windows and Networking .
Good understanding of UNIX,MAC .
Good Understanding of Services like DNS, DHCP, IIS and FTP
Experience in Windows and Networking .
Good understanding of UNIX,MAC .
Good Understanding of Services like DNS, DHCP, IIS and FTP .
Handling Desktop, Laptop related problems (issues/requests) of top management users .
Good troubleshooting skills . Responsible for supporting multiple applications and delivering quality support to end users . Can learn and comprehend different components of technology .
Should be able to interact at various levels of the customers, organization and also across functions. Prior experience in interacting with Global customers .
Good planning skills and the ability to work independently, be adaptable to change and varied working hours .
Effective Documentation .
Work closely with other operational and support groups . Should have the urge to learn/acquire newer skills as desired in the job or as suggested by the supervisor
