Novelvox has been providing Contact Centre Optimization Software Solutions to prominent names in the banking and finance, telecom, IT and government sectors since 2008.

Our relentless, exclusive focus on providing innovative, unified communications and contact centre technology working closely with a demanding customer base has brought us success as one of the leading players in the global marketplace for contact centre business intelligence.

With customer base spread across USA, Europe, Canada, Asia and Middle East we have sales office in Delhi, India, Maryland US and London UK. We have R&D office in Faridabad, Haryana, India.

Novelvox is 13 years young technical savvy company with proven record of delivering world class software products in over 20 countries.

Job Description
  • 50% Hands on and 50% functional deliveries.
  • Hands On
    • Java development.
    • Webserver configurations.
    • Product installations.
  • Requirement gathering from customers.
  • Ensuring deliveries are as per signed SoW.
  • Working with offshore technical team to get development done.
  • Accountable for the implementation and support of projects to NovelVox's customers In US Region.
  • Ensure end-t-o-end project execution from Presales HOTO till Operations handover. Define tasks, owner and timeline.
  • Accountable for Technical review and tracking work break down activities along with Project Manager.
  • Timely and successful completion of project.
  • Accountable for intimate understanding of the architectural and customer objective of the solution set, in order to guide technical team to achieving defined release objectives.
  • Define, foresee, plan and mitigate possible risks. Also has the ability to manage issues and identify timely blockers.
  • Streamline the development process in the project.

Technical skills:

  • Good knowledge of Java, J2EE, XML, JMS, Tomcat, JBOSS, Eclipse and JSP.
  • Knowledge of coding practices, basic programming patterns and Frameworks.
  • Must have 5 to 7 yrs relevant technical exp.
  • Well versed with the coding practices

Skills: Java,J2EE,XML,JMS,Tomcat,JBOSS,Eclipse,JSP

Desired Candidate Profile
  • Excellent communication, quality focused, and work with utmost ownership. Proficient in conflict management and problem-solving skills.
  • Exposure in working with onsite-offshore model. Also has ability to manage and work with virtual teams
  • Should identify and plan stakeholders reporting/documentation requirements and ensure compliance
  • Comfortable working in Techno functional role, where 50% is technical and 50% functional including Team management.
  • Ability to handle multiple projects at a time

Contact Details
Address: 609-610, 6th Floor, SSR Corporate Park, Opp NHPC Metro Station
Faridabad, Haryana