Ownership
of Project Delivery utilizing Services resource
Produce
and/or accept Statement of Works as suitable for Project Delivery
Ensure
successful handover from Project Delivery to Support
Manage
product availability in order to manage Client expectation and ensure
overall Client satisfaction.
Set
Project budgets
Create
and maintain high quality documentation for both Client and internal
systems on a multitude of levels from pre-sales additions through to
Project documentation.
Close
liaison with Sales and Logistics teams regarding procurement for each
Project.
Work
closely with other teams to provide accurate, timely cost and budget
information for all Projects.
Help
to shape and then deliver RFA’s Project Management methodology utilizing
Best Practice.
Actively
participate in the operation of change management within the Project
environment and consider impacts (at all times) in the delivery of said
changes to the Project scope, systems and service.
Manage
Project issues, stage boundaries and changes
Perform
other duties as assigned.
Qualifications:
Educated
to degree level or equivalent experience in a relevant role
Financial
Service experience preferred.
Current
Project Management accreditation e.g., Prince2/Agile
Strong
Customer orientation and focus
Excellent
organizational skills
Experience
of interpreting business requirements and considering the impact on IT
services
Demonstrable
experience of producing / completing Projects and documentation often in
very aggressive timescales
Able
to work on own initiative and as part of a team
Strong
ethos of process adherence and the ability to instil in others
Advanced
Logical approach to delivery and Problem-Solving skills
Excellent
communications skills both verbal and written, ability to communicate with
Clients at all levels in a professional manner, able to explain complex
Project requirements in a clear and concise manner
Strong
personality with the ability to deal with individuals at all levels within
and external to RFA
Able
to use logic/reason to identify strengths and weaknesses of solutions and
apply most effective resolution methodology.
Excellent
active listening and written and verbal communication skills.
Able
to demonstrate a sense of urgency while acting in a professional, calm
manner ensuring excellent Client support.
Expert
in Project Management and Project delivery within IT environments.
Extensive
experience in running concurrent multiple Projects, including performing
as a Technical Project Manager.
Extensive
experience of producing and maintaining all Project related documents
including (but not limited to) Highlight reports, Risk Logs and Lessons
learned.
Demonstrable
experience in successful Project Delivery, preferably within a reseller or
Managed Service environment.
Firm
grasp of risk management/mitigation and its control in order to
successfully deliver Projects on time and to (or under)
budget.
Broad
knowledge of IT and how it is successfully deployed in a business
environment
Knowledge
of Microsoft systems (E.g., AD, Exchange, Group Policy, SharePoint, SQL)
Understanding
of networking technologies: firewalls, routers, switches, and general
cabling
Excellent
knowledge of Desktop and Server infrastructure and an understanding of the
challenges in its delivery.
Able
to stay abreast of changes and updates in relevant technologies.
