About the Company:
NovelVox is a 13 years young technical savvy company with a proven record of delivering world-class software products in over 18+ countries.
NovelVox has been providing Contact Center Optimization Software Solutions to prominent names in the banking and finance, telecom, IT and government sectors.
Our relentless, exclusive focus on providing innovative, unified communications and contact center technology working closely with a demanding customer base has brought us success as one of the leading players in the global marketplace for contact center business intelligence.
With a customer base spread across US, Europe, Asia, Canada & Middle East, We have sales offices in London (UK) & Washington (US).
We have our corporate office in Faridabad, Haryana, India.
For more info on NovelVox please visit : www.novelvox.com.
Achievements
Products designed to compliment Cisco, Avaya, Genesys, and many more Contact Center vendors across the globe
More than 160 deployments in business verticals including Banking, Telecoms, Logistics & Travel, Healthcare, Government, Education, and Retail.
Flexible timing
Open door policy
Opportunity to work on Full-stack
Onsite Opportunity (Domestic as well as International)
Industry benchmarked Salary
Young and enthusiastic work environment
Work-life balance
Indoor and outdoor sports facilities
Work from home
Job Description
GÇó Deploying components and/or applications
GÇó Unit Testing, debugging, and maintaining code in one's own development environment
GÇó Interacting with the team to get the requirements/design
GÇó Learning configuration management and build/release management
GÇó Actively participating in POC and Demo creation
GÇó Ensure, smooth and effective communication with the client
GÇó Understanding the basic architecture of Novelvox standard products
GÇó Coding tools/utilities for maintaining/monitoring/setting up the environments
GÇó Coding on the top of NovelVox standard Products for fulfilling customer's requirement
GÇó Providing Level 2 and Level 3 support to end customers
Technical Skills
GÇó Good knowledge of core JAVA, J2EE (servlets, JSP), XML, JSON
GÇó Good knowledge/concepts of DBMS and PL/SQL
GÇó Clear fundamentals like Object oriented programming concepts
GÇó Basic knowledge of Java script, HTML 5, CSS
Experience and Qualification
GÇó Qualification: BE/B-Tech /MCA or any equivalent degree
KRAGÇÖs
GÇó Timely and successful completion of module
GÇó Adherence to the quality process defined for the project
GÇó Adherence to the operational process defined for the company
GÇó Continuous updating of technical knowledge and skills by attending in-house and/or external courses,
reading manuals, accessing new applications and investigating new technologies
GÇó Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the
project
GÇó Enhancing and maintaining positive work culture & environment
Desirables
GÇó Good communication skills
GÇó Good logical ability and ability to handle ambiguity.
GÇó Adaptable and quick learner
GÇó Proactive
GÇó Team player - Ability to work well in a team - carrying out own part and helping to pull and achieve as
a team
GÇó Good Problem-Solving skills - Any project, any technology, any situation, and the person should try to
solve problems at various levels
GÇó Willingness to work in different time zones and odd times
GÇó Goes through technical newsgroups and Blogs to keep him/her updated and also contributes through
Blogs and newsgroups
