NovelVox being a Cisco Preferred Solution Partner is a leading software product company operating in the Contact Center Industry. Our products help the world’s leading brands in enhancing the customer experience and improve productivity.

Quick Facts

  • Cisco preferred solution partner, Jack Henry VIP member, and awarded as “10 Most Recommended Contact Center Solution Providers in 2019 by CIO insider”
  • 5 Global offices in US, UK, India, Saudi Arabia and UAE
  • 150+ Active deployments for customers in 18+ countries including Linkedin, P&G, American Express, Best Buy, Reliance JIO, FedEx, Axis Bank and more.
  • 98.7% customer retention ratio
  • Exclusive products for Credit Unions, healthcare and Telecom
  • World’s first and only Gadget Drag & Drop Designer studio for Contact Centers
  • World’s Biggest library of Cisco Finesse ready integrations

· Our products are also designed to complement Avaya, Genesys, and many more Contact Center vendors across the globe

Have a look at the following link to know more about our products:
Why we?

· Nurturing Work Environment

· Work-Life Balance

· Focus on capability Building

· Opportunity to Learn and Grow

· High Performance & Rewarding Culture

· Amazing Talent Engagement Opportunities

· Engagement at the core

· Industry benchmarked Salary

· Work from home

You may also visit us at and follow us on Linkedin, Facebook, and Glassdoor.

Job Description

Job Description
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities for further development and closure
• Close sales and achieve quarterly
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects
• Suggest and implement improvements in the sales administration process
• Report on sales metrics and suggest improvements
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement


• 3+ years proven inside sales experience
• Comfortable with US Shifts
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• MBA degree is preferable
• Hands on experience on MS Excel
• Good logical ability and ability to handle ambiguity
• Adaptable and quick learner

Skills: "Insidesales", "coldcalling", sales

Contact Details
Address: 609-610, 6th Floor, SSR Corporate Park, Opp NHPC Metro Station
Faridabad, Haryana